Testing environments - Useful or not?
Monday, June 23rd, 2008 Posted in Education, Support Issues | No Comments »I recently read an article assigned by MBA professor outlining how an organization in the Northeast was brought to its knees due to an experimental P2P program running on the network. In that specific circumstance the program was designed to ...
Sametime 8.0.1 released
Sunday, April 27th, 2008 Posted in Sametime, Support Issues | 1 Comment »This might be a little bit of old news, but last Friday IBM released Sametime 8.0.1. This released contains multiple bug fixes but also a few new features. Here are some of the new features which have been added. Limited Citrix ...
Deploying Sametime 8.0 via a remote install
Friday, April 18th, 2008 Posted in Sametime, Support Issues | No Comments »If you are deploying Sametime 8.0 using a software distribution suite such as Microsoft SMS, you need to take a look at IBM Technote 1302764 and the attached hotfix. This hotfix corrects a defect that prevents it from being executed by ...
Managing the Sametime C++ diagnostics files
Friday, April 18th, 2008 Posted in Sametime, Support Issues | No Comments »In 7.5.1 and above, a new feature was added to manage the size of the various meeting diagnostics files. This registry setting can be used to split C++ diagnostics into module specific files, and they will respect the size limit ...
AOL implements rate limits and URL filtering on the Sametime Gateway
Tuesday, March 11th, 2008 Posted in Sametime, Support Issues | No Comments »In the existing world of the Sametime Gateway, here is some more news. Effective March 5th 2008, AOL has implemented rate limits to limit the number of messages that can be transmitted via the gateway over a period of time. ...
Follow-up: Google Connectivity Issues via the Sametime Gateway
Tuesday, March 11th, 2008 Posted in Sametime, Support Issues | No Comments »It looks like a solution to the previous post on Google problems with the Sametime Gateway has finally been found. Full details are available in IBM Technote 1295506, however this is what you need to know. The Talk service offered by ...
Are you having problems with GoogleTalk connectivity via the Sametime Gateway?
Thursday, March 6th, 2008 Posted in Sametime, Support Issues | No Comments »Google Apps for your Domain may be to blame. It appears that a single user that registers the corporate domain for this service may be responsible. How do you verify this? 1. Visit http://www.google.com/a/cpanel/domain/new 2. Click on "Administrators ..." 3. Type the domain ...
Customer Service Nightmares
Sunday, March 2nd, 2008 Posted in Support Issues | 3 Comments »Everyone at one point or another has had to call up customer service to take care of an issue. From working in Technical Support, I have seen a fair share of people I have seen and heard of people ...
Windows Vista troubles around the corner?
Saturday, February 23rd, 2008 Posted in Operating Systems, Security, Support Issues | No Comments »Anyone who is using Windows Vista had better be forewarned. If you think that the security restrictions around Windows Vista and Windows 2008 server are harsh, things are only going to get tougher with Service Pack 1. It appears that ...
Windows 2008 Server…first looks installing Domino and Sametime
Tuesday, February 12th, 2008 Posted in Notes/Domino, Operating Systems, Sametime, Support Issues | 3 Comments »The Windows Server 2008 package for x86 architectures finally showed up on the MSDN site last week. I finally got some time over the weekend to install this in a VMWare environment. Since Windows Server 2008 had adopted ...
