AOL implements rate limits and URL filtering on the Sametime Gateway
Tuesday, March 11th, 2008 Posted in Sametime, Support Issues | No Comments »In the existing world of the Sametime Gateway, here is some more news. Effective March 5th 2008, AOL has implemented rate limits to limit the number of messages that can be transmitted via the gateway over a period of time. ...
Follow-up: Google Connectivity Issues via the Sametime Gateway
Tuesday, March 11th, 2008 Posted in Sametime, Support Issues | No Comments »It looks like a solution to the previous post on Google problems with the Sametime Gateway has finally been found. Full details are available in IBM Technote 1295506, however this is what you need to know. The Talk service offered by ...
Are you having problems with GoogleTalk connectivity via the Sametime Gateway?
Thursday, March 6th, 2008 Posted in Sametime, Support Issues | No Comments »Google Apps for your Domain may be to blame. It appears that a single user that registers the corporate domain for this service may be responsible. How do you verify this? 1. Visit http://www.google.com/a/cpanel/domain/new 2. Click on "Administrators ..." 3. Type the domain ...
IBM Open Mic Call: Upgrading to Sametime 8.0
Monday, March 3rd, 2008 Posted in Uncategorized | No Comments »The IBM Software group is pleased to host an Open Mic conference call on the topic of Upgrading to Sametime 8.0. This opportunity to speak with experts on this specific topic is completely free of charge. The call will take place ...
Customer Service Nightmares
Sunday, March 2nd, 2008 Posted in Support Issues | 3 Comments »Everyone at one point or another has had to call up customer service to take care of an issue. From working in Technical Support, I have seen a fair share of people I have seen and heard of people ...
